xref: /titanic_44/usr/src/cmd/lp/cmd/lpsched/faults.c (revision 0a44ef6d9afbfe052a7e975f55ea0d2954b62a82)
17c478bd9Sstevel@tonic-gate /*
27c478bd9Sstevel@tonic-gate  * CDDL HEADER START
37c478bd9Sstevel@tonic-gate  *
47c478bd9Sstevel@tonic-gate  * The contents of this file are subject to the terms of the
5*0a44ef6dSjacobs  * Common Development and Distribution License (the "License").
6*0a44ef6dSjacobs  * You may not use this file except in compliance with the License.
77c478bd9Sstevel@tonic-gate  *
87c478bd9Sstevel@tonic-gate  * You can obtain a copy of the license at usr/src/OPENSOLARIS.LICENSE
97c478bd9Sstevel@tonic-gate  * or http://www.opensolaris.org/os/licensing.
107c478bd9Sstevel@tonic-gate  * See the License for the specific language governing permissions
117c478bd9Sstevel@tonic-gate  * and limitations under the License.
127c478bd9Sstevel@tonic-gate  *
137c478bd9Sstevel@tonic-gate  * When distributing Covered Code, include this CDDL HEADER in each
147c478bd9Sstevel@tonic-gate  * file and include the License file at usr/src/OPENSOLARIS.LICENSE.
157c478bd9Sstevel@tonic-gate  * If applicable, add the following below this CDDL HEADER, with the
167c478bd9Sstevel@tonic-gate  * fields enclosed by brackets "[]" replaced with your own identifying
177c478bd9Sstevel@tonic-gate  * information: Portions Copyright [yyyy] [name of copyright owner]
187c478bd9Sstevel@tonic-gate  *
197c478bd9Sstevel@tonic-gate  * CDDL HEADER END
207c478bd9Sstevel@tonic-gate  */
21*0a44ef6dSjacobs 
22*0a44ef6dSjacobs /*
23*0a44ef6dSjacobs  * Copyright 2006 Sun Microsystems, Inc.  All rights reserved.
24*0a44ef6dSjacobs  * Use is subject to license terms.
25*0a44ef6dSjacobs  */
26*0a44ef6dSjacobs 
277c478bd9Sstevel@tonic-gate /*	Copyright (c) 1984, 1986, 1987, 1988, 1989 AT&T	*/
287c478bd9Sstevel@tonic-gate /*	  All Rights Reserved  	*/
297c478bd9Sstevel@tonic-gate 
307c478bd9Sstevel@tonic-gate 
317c478bd9Sstevel@tonic-gate 
327c478bd9Sstevel@tonic-gate #pragma ident	"%Z%%M%	%I%	%E% SMI"
337c478bd9Sstevel@tonic-gate /* EMACS_MODES: !fill, lnumb, !overwrite, !nodelete, !picture */
347c478bd9Sstevel@tonic-gate 
357c478bd9Sstevel@tonic-gate #include "lpsched.h"
367c478bd9Sstevel@tonic-gate #include <syslog.h>
377c478bd9Sstevel@tonic-gate 
387c478bd9Sstevel@tonic-gate static char *
shortenReason(char * reason)397c478bd9Sstevel@tonic-gate shortenReason(char *reason)
407c478bd9Sstevel@tonic-gate {
417c478bd9Sstevel@tonic-gate 	register char	*ptr, *pe;
427c478bd9Sstevel@tonic-gate 	int		peLen;
437c478bd9Sstevel@tonic-gate 
447c478bd9Sstevel@tonic-gate 	if (strncmp(reason,"%%[",3) == 0)
457c478bd9Sstevel@tonic-gate 		reason += 3;
467c478bd9Sstevel@tonic-gate 
477c478bd9Sstevel@tonic-gate 	while (*reason == ' ')
487c478bd9Sstevel@tonic-gate 		reason++;
497c478bd9Sstevel@tonic-gate 
507c478bd9Sstevel@tonic-gate 	pe = "PrinterError:";
517c478bd9Sstevel@tonic-gate 	peLen = strlen(pe);
527c478bd9Sstevel@tonic-gate 	if (strncmp(reason,pe,peLen) == 0)
537c478bd9Sstevel@tonic-gate 		reason += peLen;
547c478bd9Sstevel@tonic-gate 
557c478bd9Sstevel@tonic-gate 	if (((ptr = strchr(reason,']')) != NULL) && (strncmp(ptr,"]%%",3) == 0))
567c478bd9Sstevel@tonic-gate 		*ptr = 0;
577c478bd9Sstevel@tonic-gate 
587c478bd9Sstevel@tonic-gate 	pe = reason + strlen(reason) -1;
597c478bd9Sstevel@tonic-gate 	pe = reason;
607c478bd9Sstevel@tonic-gate 	while (pe = strchr(pe,'\n'))
617c478bd9Sstevel@tonic-gate 		*pe = ' ';
627c478bd9Sstevel@tonic-gate 
637c478bd9Sstevel@tonic-gate 	pe = reason + strlen(reason) -1;
647c478bd9Sstevel@tonic-gate 	while ((pe > reason) && (*pe == ' ')) {
657c478bd9Sstevel@tonic-gate 		*pe = 0;
667c478bd9Sstevel@tonic-gate 		pe--;
677c478bd9Sstevel@tonic-gate 	}
687c478bd9Sstevel@tonic-gate 	return(reason);
697c478bd9Sstevel@tonic-gate }
707c478bd9Sstevel@tonic-gate 
717c478bd9Sstevel@tonic-gate /**
727c478bd9Sstevel@tonic-gate  ** printer_fault() - RECOGNIZE PRINTER FAULT
737c478bd9Sstevel@tonic-gate  **/
747c478bd9Sstevel@tonic-gate 
757c478bd9Sstevel@tonic-gate void
printer_fault(register PSTATUS * pps,register RSTATUS * prs,char * alert_text,int err)767c478bd9Sstevel@tonic-gate printer_fault(register PSTATUS *pps, register RSTATUS *prs, char *alert_text,
777c478bd9Sstevel@tonic-gate 	 int err)
787c478bd9Sstevel@tonic-gate {
797c478bd9Sstevel@tonic-gate 	register char		*why,*shortWhy;
807c478bd9Sstevel@tonic-gate 
817c478bd9Sstevel@tonic-gate 	pps->status |= PS_FAULTED;
827c478bd9Sstevel@tonic-gate 
837c478bd9Sstevel@tonic-gate 	/*  -F wait  */
847c478bd9Sstevel@tonic-gate 	if (STREQU(pps->printer->fault_rec, NAME_WAIT))
857c478bd9Sstevel@tonic-gate 		disable (pps, CUZ_FAULT, DISABLE_STOP);
867c478bd9Sstevel@tonic-gate 
877c478bd9Sstevel@tonic-gate 	/*  -F beginning  */
887c478bd9Sstevel@tonic-gate 	else if (STREQU(pps->printer->fault_rec, NAME_BEGINNING))
897c478bd9Sstevel@tonic-gate 		terminate (pps->exec);
907c478bd9Sstevel@tonic-gate 
917c478bd9Sstevel@tonic-gate 	/*  -F continue  AND  the interface program died  */
927c478bd9Sstevel@tonic-gate 	else if (!(pps->status & PS_LATER) && !pps->request) {
937c478bd9Sstevel@tonic-gate 		load_str (&pps->dis_reason, CUZ_STOPPED);
947c478bd9Sstevel@tonic-gate 		schedule (EV_LATER, WHEN_PRINTER, EV_ENABLE, pps);
957c478bd9Sstevel@tonic-gate 	}
967c478bd9Sstevel@tonic-gate 
977c478bd9Sstevel@tonic-gate 	if (err) {
987c478bd9Sstevel@tonic-gate 		errno = err;
997c478bd9Sstevel@tonic-gate 		why = makestr(alert_text, "(", PERROR, ")\n", (char *)0);
1007c478bd9Sstevel@tonic-gate 	} else if (! alert_text)
1017c478bd9Sstevel@tonic-gate 		why = makestr("exec exit fault", (char *) 0);
1027c478bd9Sstevel@tonic-gate 	else
1037c478bd9Sstevel@tonic-gate 		why = makestr(alert_text, (char *) 0);
1047c478bd9Sstevel@tonic-gate 
1057c478bd9Sstevel@tonic-gate 	if (!why)
1067c478bd9Sstevel@tonic-gate 		why = alert_text;
1077c478bd9Sstevel@tonic-gate 
1087c478bd9Sstevel@tonic-gate 	shortWhy = (why != alert_text ? shortenReason(why) : why);
1097c478bd9Sstevel@tonic-gate 
1107c478bd9Sstevel@tonic-gate 	load_str (&pps->fault_reason, shortWhy);
1117c478bd9Sstevel@tonic-gate 	dump_fault_status (pps);
1127c478bd9Sstevel@tonic-gate 	if (STREQU(pps->printer->fault_alert.shcmd,"show fault"))
1137c478bd9Sstevel@tonic-gate 		pps->status |= PS_SHOW_FAULT;
1147c478bd9Sstevel@tonic-gate 	else
1157c478bd9Sstevel@tonic-gate 		pps->status &= ~PS_SHOW_FAULT;
1167c478bd9Sstevel@tonic-gate 
1177c478bd9Sstevel@tonic-gate 	note("printer fault. type: %s, status: %x\nmsg: (%s)\n",
1187c478bd9Sstevel@tonic-gate 		(pps->printer->fault_alert.shcmd ?
1197c478bd9Sstevel@tonic-gate 		    pps->printer->fault_alert.shcmd : "??"),
1207c478bd9Sstevel@tonic-gate 		pps->status, shortWhy);
1217c478bd9Sstevel@tonic-gate 
1227c478bd9Sstevel@tonic-gate 	if (pps->status & PS_SHOW_FAULT)
1237c478bd9Sstevel@tonic-gate 		schedule (EV_MESSAGE, pps);
1247c478bd9Sstevel@tonic-gate 	else {
1257c478bd9Sstevel@tonic-gate 		alert(A_PRINTER, pps, prs, shortWhy);
1267c478bd9Sstevel@tonic-gate 	}
1277c478bd9Sstevel@tonic-gate 	if (why != alert_text)
1287c478bd9Sstevel@tonic-gate 		Free (why);
1297c478bd9Sstevel@tonic-gate }
1307c478bd9Sstevel@tonic-gate 
1317c478bd9Sstevel@tonic-gate /**
1327c478bd9Sstevel@tonic-gate  ** clear_printer_fault() - RECOGNIZE PRINTER FAULT
1337c478bd9Sstevel@tonic-gate  **/
1347c478bd9Sstevel@tonic-gate 
1357c478bd9Sstevel@tonic-gate void
clear_printer_fault(register PSTATUS * pps,char * alert_text)1367c478bd9Sstevel@tonic-gate clear_printer_fault(register PSTATUS *pps, char *alert_text)
1377c478bd9Sstevel@tonic-gate {
1387c478bd9Sstevel@tonic-gate 	register char	*why, *shortWhy;
1397c478bd9Sstevel@tonic-gate 
1407c478bd9Sstevel@tonic-gate 	pps->status &= ~PS_FAULTED;
1417c478bd9Sstevel@tonic-gate 
1427c478bd9Sstevel@tonic-gate 	why = makestr(alert_text, (char *) 0);
1437c478bd9Sstevel@tonic-gate 
1447c478bd9Sstevel@tonic-gate 	shortWhy = (why ? shortenReason(why) : alert_text);
1457c478bd9Sstevel@tonic-gate 
1467c478bd9Sstevel@tonic-gate 	load_str (&pps->fault_reason, shortWhy);
1477c478bd9Sstevel@tonic-gate 	dump_fault_status (pps);
1487c478bd9Sstevel@tonic-gate 	if (STREQU(pps->printer->fault_alert.shcmd,"show fault"))
1497c478bd9Sstevel@tonic-gate 		pps->status |= PS_SHOW_FAULT;
1507c478bd9Sstevel@tonic-gate 	else
1517c478bd9Sstevel@tonic-gate 		pps->status &= ~PS_SHOW_FAULT;
1527c478bd9Sstevel@tonic-gate 
1537c478bd9Sstevel@tonic-gate 	if (pps->status & PS_SHOW_FAULT)
1547c478bd9Sstevel@tonic-gate 		schedule (EV_MESSAGE, pps);
1557c478bd9Sstevel@tonic-gate 	if (why != alert_text)
1567c478bd9Sstevel@tonic-gate 		Free(why);
1577c478bd9Sstevel@tonic-gate 	schedule(EV_ENABLE, pps);
1587c478bd9Sstevel@tonic-gate }
1597c478bd9Sstevel@tonic-gate 
1607c478bd9Sstevel@tonic-gate /**
1617c478bd9Sstevel@tonic-gate  ** dial_problem() - ADDRESS DIAL-OUT PROBLEM
1627c478bd9Sstevel@tonic-gate  **/
1637c478bd9Sstevel@tonic-gate 
1647c478bd9Sstevel@tonic-gate void
dial_problem(register PSTATUS * pps,RSTATUS * prs,int rc)1657c478bd9Sstevel@tonic-gate dial_problem(register PSTATUS *pps, RSTATUS *prs, int rc)
1667c478bd9Sstevel@tonic-gate {
1677c478bd9Sstevel@tonic-gate 	static struct problem {
1687c478bd9Sstevel@tonic-gate 		char			*reason;
1697c478bd9Sstevel@tonic-gate 		int			retry_max,
1707c478bd9Sstevel@tonic-gate 					dial_error;
1717c478bd9Sstevel@tonic-gate 	}			problems[] = {
1727c478bd9Sstevel@tonic-gate 		"DIAL FAILED",			10,	 2, /* D_HUNG  */
1737c478bd9Sstevel@tonic-gate 		"CALLER SCRIPT FAILED",		10,	 3, /* NO_ANS  */
1747c478bd9Sstevel@tonic-gate 		"CAN'T ACCESS DEVICE",		 0,	 6, /* L_PROB  */
1757c478bd9Sstevel@tonic-gate 		"DEVICE LOCKED",		20,	 8, /* DV_NT_A */
1767c478bd9Sstevel@tonic-gate 		"NO DEVICES AVAILABLE",		 0,	10, /* NO_BD_A */
1777c478bd9Sstevel@tonic-gate 		"SYSTEM NOT IN Systems FILE",	 0,	13, /* BAD_SYS */
1787c478bd9Sstevel@tonic-gate 		"UNKNOWN dial() FAILURE",	 0,	0
1797c478bd9Sstevel@tonic-gate 	};
1807c478bd9Sstevel@tonic-gate 
1817c478bd9Sstevel@tonic-gate 	register struct problem	*p;
1827c478bd9Sstevel@tonic-gate 
1837c478bd9Sstevel@tonic-gate 	register char		*msg;
1847c478bd9Sstevel@tonic-gate 
1857c478bd9Sstevel@tonic-gate #define PREFIX	"Connect problem: "
1867c478bd9Sstevel@tonic-gate #define SUFFIX	"This problem has occurred several times.\nPlease check the dialing instructions for this printer.\n"
1877c478bd9Sstevel@tonic-gate 
1887c478bd9Sstevel@tonic-gate 
1897c478bd9Sstevel@tonic-gate 	for (p = problems; p->dial_error; p++)
1907c478bd9Sstevel@tonic-gate 		if (p->dial_error == rc)
1917c478bd9Sstevel@tonic-gate 			break;
1927c478bd9Sstevel@tonic-gate 
1937c478bd9Sstevel@tonic-gate 	if (!p->retry_max) {
1947c478bd9Sstevel@tonic-gate 		msg = Malloc(strlen(PREFIX) + strlen(p->reason) + 2);
1957c478bd9Sstevel@tonic-gate 		sprintf (msg, "%s%s\n", PREFIX, p->reason);
1967c478bd9Sstevel@tonic-gate 		printer_fault (pps, prs, msg, 0);
1977c478bd9Sstevel@tonic-gate 		Free (msg);
1987c478bd9Sstevel@tonic-gate 
1997c478bd9Sstevel@tonic-gate 	} else if (pps->last_dial_rc != rc) {
2007c478bd9Sstevel@tonic-gate 		pps->nretry = 1;
2017c478bd9Sstevel@tonic-gate 		pps->last_dial_rc = (short)rc;
2027c478bd9Sstevel@tonic-gate 
2037c478bd9Sstevel@tonic-gate 	} else if (pps->nretry++ > p->retry_max) {
2047c478bd9Sstevel@tonic-gate 		pps->nretry = 0;
2057c478bd9Sstevel@tonic-gate 		pps->last_dial_rc = (short)rc;
2067c478bd9Sstevel@tonic-gate 		msg = Malloc(
2077c478bd9Sstevel@tonic-gate 		strlen(PREFIX) + strlen(p->reason) + strlen(SUFFIX) + 2
2087c478bd9Sstevel@tonic-gate 		);
2097c478bd9Sstevel@tonic-gate 		sprintf (msg, "%s%s%s\n", PREFIX, p->reason, SUFFIX);
2107c478bd9Sstevel@tonic-gate 		printer_fault (pps, prs, msg, 0);
2117c478bd9Sstevel@tonic-gate 		Free (msg);
2127c478bd9Sstevel@tonic-gate 	}
2137c478bd9Sstevel@tonic-gate 
2147c478bd9Sstevel@tonic-gate 	if (!(pps->status & PS_FAULTED)) {
2157c478bd9Sstevel@tonic-gate 		load_str (&pps->dis_reason, p->reason);
2167c478bd9Sstevel@tonic-gate 		schedule (EV_LATER, WHEN_PRINTER, EV_ENABLE, pps);
2177c478bd9Sstevel@tonic-gate 	}
2187c478bd9Sstevel@tonic-gate 
2197c478bd9Sstevel@tonic-gate 	return;
2207c478bd9Sstevel@tonic-gate }
221