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5*7f2fe78bSCy Schubert<title>FAQ</title></head>
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8*7f2fe78bSCy Schubert<h1><a name="top">Frequently Asked Questions (FAQ)</a></h1>
9*7f2fe78bSCy Schubert<ul id="helpul">
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11*7f2fe78bSCy Schubert<li> <a href="#get-tickets">How do I get tickets? </a> </li>
12*7f2fe78bSCy Schubert<li> <a href="#expiration-warning"> Will I be warned when my tickets are about to expire? </a> </li>
13*7f2fe78bSCy Schubert<li>  <a href="#automatic-destroy"> Are my tickets destroyed automatically when I exit MIT Kerberos? </a> </li>
14*7f2fe78bSCy Schubert<li> <a href="#renewable">Why should I use renewable tickets?</a> </li>
15*7f2fe78bSCy Schubert<li> <a href="#renewable-closed"> If I set my tickets to renew automatically, will the renewals keep happening if I close MIT Kerberos?</a> </li>
16*7f2fe78bSCy Schubert<li> <a href="#forwardable">How do I forward my forwardable tickets?</a></li>
17*7f2fe78bSCy Schubert<li> <a href="#RSA-SecurID">How do I use my RSA SecurID token with Kerberos?</a></li>
18*7f2fe78bSCy Schubert
19*7f2fe78bSCy Schubert<li><a href="#Command-line">Can I use Kerberos with the command line prompt? </a> </li>
20*7f2fe78bSCy Schubert<li><a href="#properties">Where can I set Kerberos properties?  </a></li>
21*7f2fe78bSCy Schubert
22*7f2fe78bSCy Schubert</ul>
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24*7f2fe78bSCy Schubert<h3> <a name="get-tickets">How do I get tickets?</a> </h3>
25*7f2fe78bSCy Schubert
26*7f2fe78bSCy Schubert<p>Click the Get Ticket  button in the Home tab. In the Get Ticket window, enter your principal (your Kerberos identity) and password and click Okay.  <a href="HTML/Get_Tickets.htm">How to: Get Tickets</a>
27*7f2fe78bSCy Schubert</p>
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29*7f2fe78bSCy Schubert<p>
30*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
31*7f2fe78bSCy Schubert
32*7f2fe78bSCy Schubert<h3> <a name="expiration-warning">Will I be warned when my tickets are about to expire?</a> </h3>
33*7f2fe78bSCy Schubert<p>Yes. A pop up window warns you 15, 10, and 5 minutes before your
34*7f2fe78bSCy Schubertticket expires. If you would also like an audible alarm at these
35*7f2fe78bSCy Schubertintervals, go to the Options tab and select Expiration Alarm in the
36*7f2fe78bSCy SchubertTicket Options panel.
37*7f2fe78bSCy Schubert<br> <a href="HTML/Options_Tab.htm#using-ticket-options">How to: Use Ticket Options Panel</a> </p>
38*7f2fe78bSCy Schubert<p>
39*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
40*7f2fe78bSCy Schubert
41*7f2fe78bSCy Schubert<h3><a name="automatic-destroy">Are my tickets destroyed automatically when I exit MIT Kerberos?</a></h3>
42*7f2fe78bSCy Schubert<p>
43*7f2fe78bSCy SchubertOnly if Destroy Tickets on Exit is selected in Ticket Options panel in the Options tab. <br>
44*7f2fe78bSCy Schubert<a href="HTML/Options_Tab.htm#using-ticket-options">How to: Use Ticket Options Panel</a> </p>
45*7f2fe78bSCy Schubert<p>
46*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
47*7f2fe78bSCy Schubert
48*7f2fe78bSCy Schubert<h3><a name="renewable">Why should I use renewable tickets?</a> </h3>
49*7f2fe78bSCy Schubert<p>
50*7f2fe78bSCy SchubertRenewable tickets add convenience, especially if you turn on the option
51*7f2fe78bSCy Schubertto automatically renew them. They allow you to run a batch job without
52*7f2fe78bSCy Schubertinterruption and to work through a long session without continually
53*7f2fe78bSCy Schubertreentering your password. <br>
54*7f2fe78bSCy Schubert<a href="HTML/Tickets.htm#renewable">About: Renewable Tickets</a> </p>
55*7f2fe78bSCy Schubert<p>
56*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
57*7f2fe78bSCy Schubert
58*7f2fe78bSCy Schubert<h3><a name="renewable-closed"> If I set my tickets to renew automatically, will the renewals keep happening if I exit MIT Kerberos?</a> </h3>
59*7f2fe78bSCy Schubert<p>
60*7f2fe78bSCy SchubertNo. MIT Kerberos can only renew your tickets if the program is running
61*7f2fe78bSCy Schubertand active. It cannot renew your tickets if you exit the program or if
62*7f2fe78bSCy Schubertyour computer is turned off or in hibernation mode.</p>
63*7f2fe78bSCy Schubert<p>
64*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
65*7f2fe78bSCy Schubert
66*7f2fe78bSCy Schubert<h3> <a name="forwardable">How to I forward my forwardable tickets?</a></h3>
67*7f2fe78bSCy Schubert<p>That depends. Often they are forwarded automatically as needed. Ask
68*7f2fe78bSCy Schubertyour help desk or administrator for information specific to your
69*7f2fe78bSCy Schubertinstallation.</p>
70*7f2fe78bSCy Schubert<p>
71*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
72*7f2fe78bSCy Schubert
73*7f2fe78bSCy Schubert<h3><a name="RSA-SecurID">How do I use my RSA SecurID token with Kerberos?</a></h3>
74*7f2fe78bSCy Schubert<p>
75*7f2fe78bSCy SchubertIf your company uses RSA SecurID to control access to Kerberos, you
76*7f2fe78bSCy Schubertwill be prompted to enter your SecurID password after you request a
77*7f2fe78bSCy Schubertticket. <br>
78*7f2fe78bSCy Schubert<a href="HTML/Get_Tickets.htm">How to: Get Tickets</a> </p>
79*7f2fe78bSCy Schubert<p>
80*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
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82*7f2fe78bSCy Schubert
83*7f2fe78bSCy Schubert<h3><a name="Command-line">Can I use Kerberos with the command line prompt? </a> </h3>
84*7f2fe78bSCy Schubert<p>
85*7f2fe78bSCy SchubertYes. Click <a href="HTML/Command_Line.htm">here</a> for a list of available commands. </p>
86*7f2fe78bSCy Schubert<p>
87*7f2fe78bSCy Schubert<a href="#top">Back to top</a></p>
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89*7f2fe78bSCy Schubert
90*7f2fe78bSCy Schubert<h3><a name="properties">Where can I set Kerberos properties?  </a> </h3>
91*7f2fe78bSCy Schubert<p>
92*7f2fe78bSCy SchubertYou cannot use the MIT Kerberos program to set preferences such as
93*7f2fe78bSCy Schubertdefault ticket lifetimes. Instead, edit the appropriate configuration
94*7f2fe78bSCy Schubertfile. For more information, visit the <a href="https://web.mit.edu/kerberos/krb5-latest/doc/krb_admins/conf_files/index.html" target="new"> MIT Kerberos documentation site. </a>
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96*7f2fe78bSCy Schubert </p>
97*7f2fe78bSCy Schubert<p>
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